Shipping policy
Last Updated: 12/17/2023
1. Processing Time
Orders are processed and shipped within 1-7 business days of the order placement, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly extended.
2. Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions, and destination of the package. We offer various shipping options, and you can choose your preferred method during the checkout process.
You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. International Shipping
a. We offer international shipping to select countries. Shipping costs and delivery times vary based on the destination.
b. International customers are responsible for any customs and import duties that may apply. These charges are not included in the total at checkout.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
5. Delivery Delays
We are not responsible for delays in shipping caused by weather conditions, customs processes, or other unforeseen circumstances. While we make every effort to ensure timely delivery, we cannot guarantee delivery times.
Delivery times are estimates and are not guaranteed.
6. Missing or Lost Packages
In the rare event that your package goes missing or is lost in transit, please contact our customer service team at CeCeCollections1@gmail.com We will work with the shipping carrier to investigate the issue and find a resolution.
7. Address Accuracy
Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. We are not responsible for orders shipped to incorrectly provided addresses.
8. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at CeCeCollections1@gmail.com